What is EUME and what does it make?

EUME (pronounced you-me) is an India-based travel gear brand headquartered in Mumbai, founded by Naina and Pranay Parekh. It designs hard-shell luggage, cabin and check-in trolleys, top-open suitcases, laptop backpacks, duffles, messenger bags and travel accessories, sold online and through retail stores across India.

What makes EUME different from other luggage brands?

EUME builds its hard-shell luggage from premium German Bayer polycarbonate with original Hinomoto silent-run 360-degree wheels, TSA-approved locks, and Type-A and Type-C charging ports. It is one of the few Indian brands offering 100 percent top-opening luggage and a signature massager backpack, plus free laser engraving on every product.

Who is EUME built for?

EUME is designed for business travellers, frequent flyers and families. Its collections are organised by use, including Business, Frequent Flyers, Family Trips, Short Trips and Long Trips, so each bag matches a specific kind of journey.

Is EUME an Indian brand?

Yes. EUME is an Indian brand owned by EUME Lifestyle Private Limited, based in Mumbai and founded by Naina and Pranay Parekh. Products are designed in India and sold online and through EUME retail stores.

What does the name EUME mean?

EUME is a wordplay on You and Me, pronounced you-me. It reflects the brand's focus on balancing comfort, style and functionality for the traveller.

What are EUME hard-shell suitcases made from?

EUME polycarbonate luggage uses premium German Bayer polycarbonate for a balance of strength, flexibility and low weight. The hard shell resists impact. EUME also offers polypropylene and aluminium luggage ranges.

What wheels does EUME luggage use?

EUME luggage runs on original Hinomoto silent-run wheels with smooth, quiet 360-degree movement, the same Japanese wheel system used on premium luggage worldwide.

What is EUME's Aerotop or top-open luggage?

Aerotop is EUME's 100 percent top-opening hard-shell luggage. It gives full access to your packing from the top, useful in compact hotel rooms and tight spaces where a standard clamshell case cannot fully open. It is one of India's leading top-open luggage ranges.

What is a massager backpack?

The massager backpack is EUME's signature innovation, a backpack with a built-in massage feature designed to ease strain for daily commuters and travellers. It is the feature the brand is best known for.

Do EUME suitcases have charging ports and TSA locks?

Yes. EUME hard-shell luggage includes a TSA-approved number lock, built-in Type-A and Type-C charging ports, and anti-theft main zippers for added security.

Does EUME offer free customisation?

Yes. EUME offers free laser engraving on every product, so you can personalise your luggage or bag at no extra cost. Customised items cannot be returned or exchanged.

Which EUME luggage is cabin or carry-on size?

EUME's cabin range includes 20-inch trolleys such as the Aerotop Cabin (43L capacity, 53 x 35 x 24.5 cm, 3.71 kg).

What sizes do EUME suitcases come in?

EUME luggage comes in cabin, medium and large sizes, available individually, as sets of 2 and sets of 3, and in cabin-plus-backpack combos.

Which EUME backpack should I choose for my laptop?

EUME offers laptop backpacks from 21L to 28L, including the Zorain 27L, Helix 28L, Polaris 28L, Nexa 25L and Gravon 25L.

What is the best EUME bag for business travel?

For business travel, EUME's Business collection pairs a cabin trolley with a structured laptop backpack or messenger bag. Frequent flyers can also see the Frequent Flyers collection for lightweight cabin options.

What warranty does EUME offer?

EUME luggage carries a 5-year warranty: 2 years complimentary plus 3 additional years free when you register the product within 30 days of purchase. Backpacks and accessories carry a 1.5-year warranty: 1 year complimentary plus 6 months on registration. The warranty covers manufacturing defects, not normal wear and tear.

What is EUME's return policy?

EUME offers a 30-day risk-free trial on most products from the date of delivery. If the product does not meet your expectations, you can return it for a full refund or exchange, provided it is unused, in original packaging and with the invoice. Customized or engraved items and gift cards are non-returnable, and items bought at physical retail stores cannot be returned online. Refunds take 5 to 7 working days.

Does the EUME warranty cover wheels, handles and zippers?

Yes. The luggage warranty covers manufacturing defects in wheels, telescopic and push-button trolley handles, carry handles, zippers, TSA locks, the shell and side feet. Spare parts and repair guides are available for self-service fixes.

Does EUME ship across India and how long does delivery take?

Yes. EUME offers free delivery across India, typically within 2 to 6 days.

Does EUME have retail stores?

Yes. EUME products are available at retail stores in addition to the website. Find your nearest location using the Store Locator.

Does EUME offer bulk, corporate or wholesale orders?

Yes. EUME handles corporate and bulk gifting orders. Submit your requirement through the Corporate Enquiry page.

How do I contact EUME customer service?

Reach EUME at customercare@eumeworld.com or on +91 93213 66003 for orders, returns, warranty claims and product questions.

Does EUME luggage come with a built-in power bank?

No. EUME luggage features built-in external Type-A and Type-C charging ports and an internal pocket with a connecting cable. You will need to connect your own personal power bank inside the suitcase to use the external charging ports.

Can I take my EUME luggage with charging ports on an airplane?

Yes. Because EUME luggage does not contain a built-in lithium battery (you use your own removable power bank), it complies with all international airline security rules. If you must check your bag at the gate, simply remove your power bank.

How do I set or reset the TSA combination lock on my EUME suitcase?

All EUME suitcases ship with the default combination set to 0-0-0. To set your personal code: keep the dials at 0-0-0, press down the reset button (usually a small pinhole near the dials) using a pen until it clicks, turn the dials to your desired 3-digit combination, then push the main latch/button forward. The reset button will click back up, locking in your new code.

EUME Global

• Luggage • Accessories • Backpacks • Messengers • Luggage • Accessories • Backpacks • Messengers • Luggage • Accessories • Backpacks • Messengers

Don't Just Take Our Word for It

★ ★ ★ ★ ★

We initially bought one set Large + Medium Aerotop for my wife. Looking at the build quality, smooth wheel movement and the spacious interiors we bought one more set.

Alex Smith

Aerotop Check-In Medium + Check-In Large

★ ★ ★ ★ ★

The color, design nd ligh weight features of this bag makes the purchase worth. A Good Product, give it a try.

Maya Fernandez

Classic Set of 3

★ ★ ★ ★ ★

Bought the back because of the top-load feature and does not disappoint. Will be taking my first trip soon and looking forward to using the bag.

Colby

Aerotop Cabin

★ ★ ★ ★ ★

Overall it's good product. It's been few weeks I have bought it and still now working very good.

Matt Noronha

Omega 24L Laptop Backpack- Charcoal Black

★ ★ ★ ★ ★

I have traveled with this for last 12 days. It easily accommodates my stuff for 12 days. Everything got packed nicely.

Kamaala

Classic Cabin - Forest Green

★ ★ ★ ★ ★

Elegant and functional; I am ready to use them tomorrow as I am travelling for the next 12 days. I will be able to say more after I complete my trip.

Robert Silva

Classic Cabin- Rustic Orange

★ ★ ★ ★ ★

I would highly recommend the same. Its amazing product. High Quality.

Albert

Cabin Pro + Classic Check-In Medium

★ ★ ★ ★ ★

Extremely handsome, classy luggage in beautiful colours. Also very light weight, easy-to-navigate and robust. Love these suitcases!

Jack Reeves

Classic Set of 3- Forest Green

★ ★ ★ ★ ★

I have ordered this set and one more large trunk with this. All of them are light weighted and luxurious. Fingers cross for long time durability. Will update after few years:)

Ana Lopes

Classic Set of 3

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Category

Bestsellers

Aluminum Cabin

Cabin Pro

Aerotop Cabin

Classic Cabin

Overnighter 16"

Overnighter Pro 18"

Aerobrush Cabin

Trunk Check-In Plus

Classic Set of 3

Aerotop Set of 3

Don't Just Take Our Word for It

Alex Smith

Maya Fernandez

Colby

Matt Noronha

Kamaala

Robert Silva

Albert

Jack Reeves

Ana Lopes

As Appreciated On

Your cart is empty

Category

Bestsellers

Aluminum Cabin

Cabin Pro

Aerotop Cabin

Classic Cabin

Overnighter 16"

Overnighter Pro 18"

Aerobrush Cabin

Trunk Check-In Plus

Classic Set of 3

Aerotop Set of 3

Don't Just Take Our Word for It

Alex Smith

Maya Fernandez

Colby

Matt Noronha

Kamaala

Robert Silva

Albert

Jack Reeves

Ana Lopes

As Appreciated On

Size Guide

Overnighter 16"

Overnighter 18"

Cabin*

Check-In Medium*

Check-In Large*

Trunk