Shipping Policy
At EUME, we are committed to delivering your orders swiftly and efficiently. Below are the details of our shipping process and timelines.
Domestic Shipping-United States
- Order Processing: Orders are generally processed within 24–48 hours.
- Delivery Time: Orders within the United States are generally delivered within 5–7 business days, depending on the destination.
- Shipping Charges: We offer free shipping on eligible orders across the United States.
- Order Tracking: Once your order has been shipped, you will receive an email or message containing your tracking information so you can monitor your shipment.
International Shipping
- Availability: International shipping is available to select destinations.
- Delivery Time: Delivery timelines for orders outside the United States may vary depending on the destination, shipping carrier, and customs processing.
- Shipping Charges: International shipping charges, where applicable, will depend on the destination and order.
- Duties & Taxes: Additional customs duties, import taxes, or other charges may apply depending on the destination country. For any shipping-related queries, please contact us at usa@eumeworld.com or +1 (615) 490-6740.
Processing Time
- Orders are processed and dispatched within 1-2 working days.
- Please note that delays may occur during peak seasons, holidays, or due to unforeseen circumstances.
Order Tracking
- Every shipment includes a tracking link. You can access this link in your confirmation email to track your order.
- For any tracking-related concerns, please contact us at usa@eumeworld.com for assistance.
Undelivered Packages
- If your package is undelivered, we will collaborate with our courier partners to resolve the issue
- In the event the package is returned to us due to incorrect address details, additional charges may apply for reshipping.
We appreciate your trust in EUME and are dedicated to providing a seamless shopping experience.